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Gap Inc Eliminates On-Call Scheduling Practices

Gap Inc. announced that all the company’s constituent brands will stop the practice of on-call scheduling as of September 2015. This move follows New York Attorney General Eric Schneiderman’s investigation into the scheduling practices of 13 big retailers, including Gap, in April.

In a post on the Gap Inc. blog, Andi Owen, global president of Banana Republic, wrote that each of the brands (Gap, Athleta, Banana Republic, Intermix and Old Navy) has evaluated their scheduling practices to determine how to improve scheduling stability and flexibility for employees, while continuing to drive productivity in stores.

The heads of stores have agreed to eliminate the use of on-call shifts across the global organization. All five brands will complete a phase-out of this practice by the end of September 2015.

The brands will further improve their scheduling policies by providing employees with 10 to 14 days notice. The majority of brands will be rolling out these new policies in September, and all Gap Inc. brands will phase in advanced schedules by early 2016.

This commitment follows on the company’s 2014 decision to increase the hourly minimum pay to $10 by 2015, benefiting their 60,000 U.S. employees.