While e-commerce sales rose 12.2% year-over-year in May, recent research from Boston Consulting Group (BCG) posits that Americans’ move to online shopping has plateaued.
The Chicago-based consultancy surveyed more than 3,300 U.S. consumers this month and discovered that while more than three-quarters said they bought something from Amazon in the last year, as many as 92 percent don’t plan to increase their online spending over the next three years.
Further, more than a quarter of those respondents that already shop online said they will spend less in that channel in the future.
Read more at Sourcing Journal.
