Retail Recovery

The Salesfloor platform has seen a surge of new business as retailers onboarded store associates to assist online shoppers during Covid-19.

Store associates have the potential to be a valuable resource for customer engagement across channels.

Executives from Shoe Carnival, Darn Good Yarn and Unique Vintage share their mobile/SMS strategies in a recent webinar from CommerceNext.

Pulling product intended for physical retail for e-commerce comes with added logistical considerations, from packaging to quality control.

Inturn CEO Ronen Lazar says that despite out-of-control stock struggles, apparel is still too focused on consumer-facing innovation.

Wolverine Worldwide has integrated First Insight’s Voice of the Customer solution to increase speed to market, sell-in and reduce markdowns.

Kyle McClure, co-founder and chief product officer of Rhone, shares how shopper data aided the brand’s supplier relationships during COVID.

Susan Pichoff of GS1 US forecasts four developments that will take greater precedence across the supply chain in the wake of the pandemic.

The reliance on outdated communications has cost the apparel industry during Covid-19, and without digitization, it will continue to do so.

The industry that emerges from this period of instability may look different than the one that entered 2020 with so much hope and promise.

In the midst of a crisis, fashion brands that can pivot faster to meet changing customer needs and market fluctuations will emerge stronger.

True Fit shares where apparel and footwear retailers need to invest in digitization as more shoppers (and dollars) continue to shift online.

Fashion’s wasteful ways are in need of a change, according to industry insiders at Fashiondex’s Fashion and Sustainability Summit Thursday.

The expanded First Insight Voice of Customer Analytics platform includes InsightConnect API, Digital Line Reviews and Risky Product Alerts.

The pandemic has revealed that a lot of tools that were optional can now mean survival, making 3D technology more appealing than ever.

Substance by Adobe released more than 100 hyper-realistic 3D assets to ease the transition to remote digital design.

With a significant percentage of consumers planning to holiday shop online, retailers must optimize and automate their warehouse operations.

The CF1 electric truck is aimed at last-mile logistics, with a special modular concept featuring a low floor offering easy driver access.

A new partnership helps to streamline returns for young, digitally native brands.

Freight rates could soften in the second half with a 3 percent gain, as carriers are challenged to match capacity to recovering demand.