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customer experience

Lee launches Reissue, a collection of its first-edition women's denim, with the same fabric, hardware and manufacturing as the original.

Lee Taps New Creative Agency to Develop Brand Experiences

SAP and WGSN experts says successful retailers survived the 2010s by prioritizing digital transformation and enhanced customer experiences.

Here’s What a Decade Has Changed in Fashion Retail

At NRF, Eric Nordstrom shared how the department store chain of which he is co-president constantly adapts to remain relevant to customers.

‘What We Know About Customer Service May No Longer Be Valid,’ Eric Nordstrom Says

Retailers will work to augment their data-driven omnichannel strategies in 2020, analysts say.

Retail’s Recipe for a Better CX in 2020? It All Starts With Data

Lucky Brand jeans. Lucky Brand implements SoundCommerce operations data platform to elevate DTC commerce operations.

Lucky Brand Turns to Data Platform to Improve Operations

Creating the Right Experience Key to Engaging Customers

Creating the Right Experience Key to Engaging Customers

Why Brands Have Invested $323 Billion in Customer Loyalty

Amazon Prime Helped Drive $323 Billion of Investment in Customer Loyalty

person shopping on iPad

How Hyperpersonal Retail Delivers Relevance and Revenue Gains

cuts linc customer service automation

How DTC Brand Cuts Automates the Online Customer Experience

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