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Macy’s to Relocate to Larger Fulfillment Center in Sacramento to Support Omnichannel Strategy

Department store giant, Macy’s Inc. on Friday announced plans to relocate its direct-to-consumer fulfillment center in West Sacramento, CA to a larger facility in Sacramento County to support continued sales growth fueled by the company’s omnichannel approach.

Chief omnichannel officer at Macy’s, R.B. Harrison said, “Our West Sacramento fulfillment center, combined with our fulfillment center in Goodyear, AZ, have been very successful in serving customers in the western United States. The rapid growth of Macy’s direct-to-customer shipments, rooted in our omnichannel approach to business, requires us to continue to strategically add fulfillment capacity so our customers can receive their orders quickly and efficiently.”

If approved by the Sacramento County Board of Supervisors, Macy’s will begin operations at the new 385,000-square-foot-facility this summer. The move is expected to create about 100 new jobs. The current 92,000-square-foot fulfillment center is located approximately 10 miles away. The present workforce of 82 employees is set to grow to more than 175 after the move.

The multi-million-dollar upgrade will include building modifications and incorporating the latest technology in material handling equipment and warehouse management systems to the center.

“Customers today are shopping whenever, however and wherever they prefer – via stores, desktops and mobile devices – and we continue to invest to meet the customer demand. We are choosing to expand and invest in Sacramento County, based on the quality of the workforce and the outstanding support we have received from the local community,” Harrison added.