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Why Small Local Retailers Shouldn’t Try to Emulate Amazon

While sustainability is no longer a siloed concern, the industry has yet to make it a true priority when weighing important business decisions. Sign up for our webinar "Viewing Sustainability Like an Investor: Weighing Progress and Profit" on Nov 22 to learn key metrics to keep consumers, your company and Wall Street happy.

Retail monoliths like Amazon and Walmart are driving innovation in digital retail tools like cashier-less shopping, but smaller retailers need not reinvent the wheel. Instead, small and local businesses should focus on areas like customer service and building consumer loyalty online, both areas that consumers value according to this year’s Cox Business Consumer Pulse on…

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