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Retailers Will Have to Make Returns Easier and Greener to Make Consumers Buy

Where are fashion’s priorities? How sustainability will fare post pandemic is just one of many open questions. Join SJ on July 15 at 11 am for a webinar on how the crisis will affect future sourcing decisions and how to better measure progress.

When it comes to shopping online, a multitude of factors ultimately determine whether a conversion is eventually made—but, according to a new survey, a consumer-friendly returns policy may play a larger role than most companies think. As many as 52 percent of consumers have abandoned purchases online because they deem the returns policy unfavorable or…

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