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82% of Packages Delivered on Time in May, Though FedEx Lags UPS

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Despite some retail reports and consumer complaints of slow arrival times, delivery experience management specialist Convey Inc.’s May parcel performance for major and regional carriers showed on-time performance (OTP) was holding steady. Convey analyzed data derived from tens of millions of packages shipped from more than 500,000 locations in North America last month. Convey found…

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