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E-Commerce Turns Holiday Package Return Rush on Its Head

When it’s deliver-or-die, supply chains become the lifeblood of a company. To that end, the fashion industry has embraced technology to navigate today’s hyper-complicated supply chain, with myriad solutions shaping the first, middle and last mile. Call it Sourcing 2.0.

With another sign that e-commerce has changed retail shopping patterns and the logistics needed to serve it, UPS Inc. said National Returns Day already happened. UPS estimated 1.5 million returns to have been made on Thursday, Dec. 19, dubbed National Returns Day, setting a record for the sixth consecutive year. That National Returns Day occurred prior…

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