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E-Commerce Turns Holiday Package Return Rush on Its Head

Join Theory, Google, H&M, McKinsey, Foot Locker, Lafayette 148, LL Bean, the Retail Prophet and more at Sourcing Journal’s Virtual Sourcing Summit, R/Evolution: Overhauling Fashion’s Outmoded Supply Chain, Oct 14 & 15.

With another sign that e-commerce has changed retail shopping patterns and the logistics needed to serve it, UPS Inc. said National Returns Day already happened. UPS estimated 1.5 million returns to have been made on Thursday, Dec. 19, dubbed National Returns Day, setting a record for the sixth consecutive year. That National Returns Day occurred prior…

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