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Free Shipping Minimums, Added Returns Costs Still Haunt Most Department Stores

Supply chain woes and soaring prices defined the past year. What lies ahead? Read the 2022 Sourcing Report for a deep global dive, plus expert insights on navigating the sourcing roller coaster.

Free shipping has become table stakes in the Amazon Prime era, and as more retailers get on board, laggards face growing pressure to follow. However, many of the merchants that offer free shipping still do so with a catch. More than half (62 percent) of retailers only provide free shipping with a minimum order value…

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