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Hapag-Lloyd Alerts Customers After Copycat Website Found

Hapag-Lloyd put customers on alert for possible phishing scams after the ocean shipping line uncovered a copycat website.

The company said its IT security team found the website Monday and suspects attempts were made to direct customers to the fake site, with criminals gaining access to personal information once customers logged into their account.

Hapag-Lloyd warned the copycat site can be verified by viewing the domain or internet address.

Customers have been told to change their login information and do so only after they have verified the web address is correct.

In 2020 one of the company’s customers in Canada was targeted for a phishing scam using an email similar to Hapag-Lloyd’s format, which caused the company to send out an alert.

Hapag-Lloyd, which is publicly traded in Germany, was down less than 1 percent in afternoon trading Monday to $253 and a market cap of $48.2 billion.

Drewry Shipping Consultants warned of “retaliatory cyberattacks” on the shipping industry following Russia’s invasion of Ukraine.

The origins of the copycat site are unclear, with the company saying more information would be forthcoming once available.

Hapag-Lloyd’s alert comes as logistics firm Expeditors International continues to recover from a targeted Feb. 20 cyberattack, working to slowly bring its systems back online.

“Our response teams have made meaningful progress in restoration efforts after our recent cyberattack,” Expeditors said Sunday. “While at present we are operating with our business continuity plan, Expeditors anticipates our enterprise brokerage system will begin to come online this week, allowing our employees to support our clients using this system.”

Expeditors is one of the largest logistics firms in the world, helping companies with services such as customs brokerage, order management and securing air and ocean capacity. In the fashion industry, it counts The Kooples and Herschel Supply Co. among its customers. However, its reach spans retail, technology, oil and energy, automotive, beer and wine and healthcare, among other industries.

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Other parts of the business continue to operate on backup systems, Expeditors said. Transportation, accounting, distribution and order management are among the next expected to come back online.

“Absent unforeseen circumstances, we currently expect that system resumption will continue this week and into the next few weeks ahead,” Expeditors said. “Our work with law enforcement and private sector security organizations to help protect ourselves and others is ongoing.”

Expeditors warned last week of a financial hit due to the cyberattack in a filing with the Securities & Exchange Commission. It also told the SEC it would be late in filing its annual report due to not having access to accounting materials, but would file the document within the 15-day grace period.

Expeditors said it expects a “material adverse” impact on its business, revenue and reputation. It was unable to provide an estimate of the possible financial impacts of the attack.

Expeditors, with a market cap of $16.3 billion, was trading down 2.1 percent in midday trading Monday to $97.44 amid a broader sell off on the possibility of the U.S. banning oil imports from Russia as the war in Ukraine continues.