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56% of Consumers Cited a Major Breakdown in Holiday Shopping

As we settle into the new year, our Sourcing Summit Companion Report looks ahead at ways to optimize processes and performance.

Although there were many circumstances well beyond their control this holiday season, retailers found themselves in a make-or-break position with customers that often came down to their ability to fulfill online purchases on time. According to a recent holiday reaction survey from warehouse automation and analytics solutions provider Voxware, which specifically examined post-purchase execution and…

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