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Despite Benefits, Retailers Have Been Slow to Adopt Click-and-Collect

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A new study finds adoption of omnichannel inventory practices, such as allowing consumers to buy-online, pick up in-store (BOPIS), otherwise known as click-and-collect, as well as  providing shoppers with access to basic inventory visibility, has been slow—especially among smaller retailers. The “Omni-2000 Research: Global” study released Tuesday by e-commerce solutions and inventory management firm OrderDynamics found only 37.6…

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