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Amazon Claims $15 Billion Investment in Tools to Help SMBs Paid Off in 2019

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Despite widespread and mounting criticism from its third-party sellers about unfair business practices and rampant undercutting, Amazon is touting its costly efforts to support the marketplace’s many merchants. In 2019 alone, the company spent $15 billion in launching 225 new tools and services specifically designed to aid the site’s small-to-medium-sized businesses (SMBs), Amazon said in…

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