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How Clienteling Can Drive Omnichannel Sales During Covid-19

Join Theory, Google, H&M, McKinsey, Foot Locker, Lafayette 148, LL Bean, the Retail Prophet and more at Sourcing Journal’s Virtual Sourcing Summit, R/Evolution: Overhauling Fashion’s Outmoded Supply Chain, Oct 14 & 15.

As brick-and-mortar retail faces reduced footfall and a potential second wave of coronavirus-related closures, sales associates could be the answer to moving store merchandise. The pandemic has pushed more sales towards e-commerce, whether consumers are buying online and picking up in-store or having goods delivered. But the digital retail experience tends to lean more toward…

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