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Here’s What Shoppers Hate About Your Returns Policy

Missed Sourcing Journal’s Virtual Sourcing Summit? It's not too late to view all keynotes and panels from the two days. Watch on demand now.

Covid has slammed the e-commerce gas pedal, drawing throngs of new consumers into the world of digital retail while much of brick and mortar had little choice but to shut down as the coronavirus pandemic ripped through the U.S. While online shopping undoubtedly propped up the discretionary retail sector while the viral outbreak did its…

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