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Fashion Nova to Pay $9.3M to Consumers in FTC Settlement on Shipping and Refund Violations

Fashion is at a crossroads: continue with cutting-edge strategies developed to persevere during Covid or slide back into familiar (yet unprofitable) habits? Get the experts' perspective at our in-person Sourcing Summit, Oct. 19 at New York’s Cipriani 42nd Street.

Online fast-fashion retailer Fashion Nova will pay $9.3 million to settle Federal Trade Commission (FTC) charges that it didn’t properly notify consumers and give them the chance to cancel their orders when it failed to ship merchandise in a timely manner, and that it illegally used gift cards to compensate consumers for unshipped merchandise instead…

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