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Harry Rosen Replicates Personalized In-Store Clienteleing Online: On Brand

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Even prior to this year’s unforeseen challenges, the omnichannel revolution was well underway. At retail, brands have become more nimble and technologically adept as they attempt to serve increasingly digitally native consumers. Canadian men’s wear retailer Harry Rosen embarked on a journey to integrate its in-store experience with robust online capabilities about two years ago,…

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