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UPS Expects Record-Breaking Holiday Returns

As we settle into the new year, our Sourcing Summit Companion Report looks ahead at ways to optimize processes and performance.

Is retail in for a record-breaking “returns season?” UPS expects to handle more than 60 million holiday-related returns between Nov. 14 and Jan. 22—a 10 percent increase over the same period a year prior, the company said this week. The logistics provider’s research found that 27 percent of American shoppers plan to make a return…

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