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How Managing the Post-Purchase Afterglow Boosts Return Shoppers

Rivet's 2020 Denim Circularity report takes a deep dive into how the global denim industry is plotting its circular future amidst a worldwide pandemic.

When consumers shop online, they’re aiming for the same level of convenience as they’d find at a brick-and-mortar store, if not more. The post-purchase experience is a chance for retailers to engage with customers in a way that brings them back to the site—and when a brand has a strong post-purchase strategy, customers will come…

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