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Data Suggests Retail’s Going the Wrong Way on Omnichannel

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Nordstrom, DSW, Louis Vuitton, Bergdorf Goodman and Fabletics ranked in the top 20 percent of NewStore’s survey on the state of omnichannel in retail. Omnichannel capabilities matter even more as retail recovers from the pandemic. However, a new study from the enterprise omnichannel platform provider reveals that many retailers have a long way to go…

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