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This is What Retail Brands Must Do to ‘Thrive,’ Expert Says

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Retail has faced significant headwinds this year. But through those challenges, one strategic retail theme has prevailed. While “unprecedented” might be the most-used word of 2020, “omnichannel” is likely a close second. And a recent report from omnichannel platform provider NewStore reveals that the trend toward multi-channel commerce is likely here to stay. The pandemic…

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