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86% of Retailers Saw Customer Satisfaction Rates Dip in 2020: ACSI

COVID-19 recovery is on the horizon but the pandemic's impact on sustainability, retail, product development and consumer buying patterns means the denim industry must evolve. Join Rivet on April 20th at 11 am ET for the COVID, One Year Later roundtable.

It’s been a tough go for retailers for the past year as they have undergone a massive pandemic-driven upheaval of their operations across all channels, impacting everything from their supply chain to their checkout experience. Unfortunately, while many merchants had adapted to the environment in some form via an upgraded online experience or the introduction…

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