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Why Flexibility is the Key to the Store of the Future’s Success

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New shopping habits molded by COVID-19 are making what was a once necessary shift to store flexibility even more of an imperative, especially as more shoppers adopt curbside pickup and buy online, pick up in store. In a session during PSFK’s Future of Retail 2020 digital event last week, Melissa Gonzalez, founder and CEO of…

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