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Struggling Retailers Haven’t Figured Out the Right Digital-to-Physical Mix

Depending on who you ask, retail is either in critical condition or beginning to see signs of recovery. But one thing that’s been clear regardless of which side of that aisle you’re on, is that the U.S. is overstored and under-delivering. “Retail needs a 12-step program, because there’s some problems out there,” Jerry Inman, chief…

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