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Just How Much Do Long Lines Cost Retailers?

Where are fashion’s priorities? How sustainability will fare post pandemic is just one of many open questions. Join SJ on July 15 at 11 am for a webinar on how the crisis will affect future sourcing decisions and how to better measure progress.

New research for global payments firm Adyen puts a dollar figure on the true cost of long checkout lines in store—and the picture it paints isn’t pretty. In the past 12 months, 86 percent of consumers polled in Adyen’s study said they’d walked out of a store because the cash-wrap queue was too long, either…

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