Facebook Pinterest Search Icon SourcingJournal_horiz Tumbler Twitter Shape photo-camera graph-trend Shape latest-news icon / user

Pay by Bot: Facebook Messenger Moving from Chat to Commerce

A new Facebook patent application sees chatbots moving from a customer service tool to a central component in next-gen commerce. A patent filed by the Menlo Park, Calif.-based social firm proposes a system in which its popular Facebook Messenger platform marries communication with commerce, elevating the automated chatbot service to handle customer orders and payments….

This content is for Annual, Monthly and Limited members only. You can read up to five free articles each month with a Limited Level Subscription. Please log in, or subscribe.

Log In Subscribe

More from our brands

Access exclusive content Become a Member Today!