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How IBM Puts Watson to Work Optimizing Fulfillment and Protecting Profits

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IBM’s artificial intelligence brain Watson jumped into the spotlight with its game-winning turn thoroughly drubbing a pair of Jeopardy! champions at the legendary gameshow, but in the eight years since that history-making moment, the business software company has been putting Watson to work making purpose-built software even smarter. At NRF last week, IBM announced that…

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