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Q&A: Linc Bets on Chatbots as Key to Differentiating From Amazon

Thank you for joining Sourcing Journal & industry leaders at our SOURCING SUMMIT NY, as we discussed the most pressing issues of the day. View the Summit on-demand Oct. 22- Jan. 2, and stay tuned for the upcoming Companion Report.

In an age when the customer is both always right and seemingly on every new channel out there, it’s increasingly important for brands and retailers to be where shoppers are and offer top-notch service and interactions. But how they enter and maintain a presence in new channels can make or break a customer relationship. You…

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