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How Retail Call Center Business at Liveops Jumped 100% in 2020

Supply chain woes and soaring prices defined the past year. What lies ahead? Read the 2022 Sourcing Report for a deep global dive, plus expert insights on navigating the sourcing roller coaster.

The growth of online shopping over the past year has awakened the industry’s need for more remote-friendly customer service capabilities that engage shoppers at any time across all touch points, whether through a phone call, email, chat or social media. Liveops, a cloud-based virtual call center service designed to scale during high-traffic periods with a…

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