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How the ‘AWS’ of Fulfillment Aims to Simplify Painful Post-Purchase Returns

Join Cotton Incorporated, Lectra, Accelerating Circularity, Public Habit and more on July 15 for Sourcing Journal's virtual Sustainability FAQs workshop to pull back the curtain on the circularity, traceability, net zero and inventory reduction concepts that could transform your business.

The growth in online shopping since the start of the Covid-19 pandemic has enhanced another side effect that has always been a thorn in the side of e-commerce players, particularly in apparel—returns. As more shoppers conduct the entire purchasing journey online without even so much as trying a product on, the post-purchase experience becomes an…

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