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This Tech Startup Takes on Unsustainable Online Returns

Biodegradability or recycled? Carbon inset or carbon offset? Lean manufacturing or made to measure? Blockchain or chasers? There are many routes to sustainability. Come learn the relative advantages each, and learn how to design strategies that address your company’s specific impacts and goals. Join us July 29 for our Sustainability FAQs Workshop with Gap Inc., SAC, Fashion for Good, Accelerating Circularity, Lectra & Cotton Incorporated.

Everyone loses when a customer returns an item bought online. The retailer, of course, loses money paying for the reverse logistics. Then, once it regains possession of the return, it faces the uphill battle of selling that item again, often at a steep discount—if at all. For the consumer, the whole process is an inconvenience…

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