Facebook Pinterest Search Icon SourcingJournal_horiz Tumbler Twitter Shape photo-camera graph-trend Shape latest-news icon / user

A Third of Consumers Say Retail Chatbots Interactions Would Up Their Spending

Nearly a half of consumers would shop more often—and more than a third would increase their spending—with retailers that offer AI-enabled e-commerce experiences. But first, businesses must deploy chatbots and related artificial intelligence technologies effectively and educate shoppers about their benefits. A new report, “Finding Common Ground Between Consumers and Artificial Intelligence: A Closer Look…

This content is for Annual and Limited members only. You can read up to five free articles each month with a Limited Level Subscription. Please log in, or subscribe.

Log In Subscribe

More from our brands

Access exclusive content Become a Member Today!