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Q&A: Newmine on Why Retailers Need Top-Down Vision to Reduce Returns

Join Theory, Google, H&M, McKinsey, Foot Locker, Lafayette 148, LL Bean, the Retail Prophet and more at Sourcing Journal’s Virtual Sourcing Summit, R/Evolution: Overhauling Fashion’s Outmoded Supply Chain, Oct 14 & 15.

In an effort to keep up with the competition, fashion retailers are instituting customer-centric return policies. But they may not be aware of the total financial impact these services have on their bottom line. According to consulting and technology firm Newmine, one of the issues plaguing retail is a lack of accountability when it comes…

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