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Just One Third of Customers Entering a Store Are Happy to Be There

In case you need proof that there’s something wrong with brick-and-mortar, consider this: roughly one-third of those who walk into a store feel anxious and another third don’t feel anything at all. Those findings stem from a survey conducted last year, said Maya Mikhailov, CMO and co-founder of GPShopper, a Synchrony Financial company. Speaking on…

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