When the world’s biggest retailer is one of your customers, you go all out to retain that business.
That’s why Tyco Retail Solutions recently opened a state-of-the-art Retail Experience Center for Walmart in Bentonville, Arkansas, where the company’s executives can check out the latest safety, security and performance solutions in a simulated store setting.
The 5,000-square-foot facility showcases Tyco’s range of traffic and inventory intelligence, EAS (electronic article surveillance), source tagging, video surveillance, fire suppression and detection and intrusion detection, and will continually evolve to highlight new concepts through live demonstrations.
It’s the first time Tyco has built such a center for a single client. (There are 15 around the world and four in the U.S.)
“Connecting with our retail customers is fundamental to ensuring we are solving their problems and helping grow their business,” said Nancy Chisholm, Tyco’s president. “Our new center gives the Walmart team a unique opportunity to experience our innovative solutions in a personalized, high-impact, interactive environment. This one-to-one engagement helps drive breakthrough technology tailored to the needs of our customers.”
Earlier this year, Tyco acquired FootFall from Experian for $60 million in cash. Based in the U.K., FootFall provides scalable, integrated solutions to multinational retailers and the addition of its operations to Tyco’s portfolio is expected to generate roughly $39 million in revenue on an annual basis.