Facebook Pinterest Search Icon SourcingJournal_horiz Tumbler Twitter Shape photo-camera graph-trend Shape latest-news icon / user

The Customer Journey Differentiator These 10 Omnichannel Leaders Have Nailed

Supply chain woes and soaring prices defined the past year. What lies ahead? Read the 2022 Sourcing Report for a deep global dive, plus expert insights on navigating the sourcing roller coaster.

These days, deploying omnichannel technology is only half the battle. It’s what brands do with that technology that really matters. That’s the big-picture takeaway from L2’s Omnichannel 2018 report, which identifies 112 brands and retailers as leaders (9 percent), laggards (55 percent), store-first (14 percent) or e-commerce-focused (22 percent). Quadrants such as store-first (J. C….

This content is for Annual and Limited members only. You can read up to five free articles each month with a Limited Level Subscription. Please log in, or subscribe.

Log In Subscribe

More from our brands

Access exclusive content Become a Member Today!