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“Don’t Treat Commerce as an Intentional Act,” Says Future of Retail Report

Despite Amazon’s clear and present influence on consumer expectations for retail, one constant remains unchanged: year over year, participants in Walker Sands’ Future of Retail 2018 report confirmed that physical stores (73 percent) are still where they prefer to shop for clothing. By contrast, e-commerce is the preferred channel for purchasing apparel, just 27 percent…

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